Privacy Policy

1. Introduction

Refrrly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our affiliate management platform and related services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and email address
• Business information (company name, domain, contact details)
• Payment information (processed securely through third-party providers)
• Account credentials and preferences
• Communication records (support tickets, emails)

2.2 Usage Information

We automatically collect certain information about your use of our Service:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Referral and conversion tracking data
• Performance metrics and analytics

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, including:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for relevant advertising (with consent)

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our affiliate management services
• Process payments and manage subscriptions
• Track referrals, conversions, and performance metrics
• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

• Payment processors (PayPal, Stripe, LemonSqueezy)
• Authentication providers (Supabase)
• Analytics services (Google Analytics)
• Email service providers
• Cloud hosting providers

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Enforce our Terms of Service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• End-to-end encryption for sensitive data
• Secure data transmission (HTTPS/TLS)
• Regular security audits and updates
• Access controls and authentication
• Data backup and recovery procedures
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our platform and services

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at refrrly@gmail.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Displaying a notice in our platform

Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: